{"id":6267,"date":"2024-07-27T17:16:03","date_gmt":"2024-07-27T15:16:03","guid":{"rendered":"https:\/\/www.soval.fr\/our-support\/"},"modified":"2025-04-15T10:31:13","modified_gmt":"2025-04-15T08:31:13","slug":"our-support","status":"publish","type":"page","link":"https:\/\/www.soval.fr\/en\/our-support\/","title":{"rendered":"Our support"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-51c8ee58 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>With its many years of experience and expertise, Soval is the partner of choice for project managers, contractors and public works companies. Our unique know-how enables us to offer tailor-made solutions, adapted to the specific needs of each worksite. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>We are committed to providing quality follow-up, offering our technical expertise and in-depth knowledge of the water, road and wastewater sectors. Whether for project management, consulting or technical assistance, Soval is your ally in bringing your projects to a successful conclusion, with efficiency and professionalism. <\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull mobile-no_padding has-beige-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading has-bleu-roi-color has-text-color has-link-color wp-elements-59d9a739b439bc6982492662f5ffec3c\">Soval, un r\u00e9seau d&#8217;experts pour une proximit\u00e9 in\u00e9gal\u00e9e<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-fe77f8b0 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group colonne_max is-vertical is-layout-flex wp-container-core-group-is-layout-fed7e1b2 wp-block-group-is-layout-flex\">\n<ul class=\"wp-block-list wp-container-content-f9bd05ee\">\n<li style=\"font-size:1.2em\"><strong>A local presence<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Soval takes advantage of its geographical coverage to establish and maintain a quality relationship with its customers, based on contact, proximity and personalized care. Our teams, spread across 18 sales agencies, are always ready to respond in real time to our customers&#8217; requests. Thanks to this organization, we are able to demonstrate exemplary responsiveness and provide tailor-made assistance with our support services: order management, design conception, training, after-sales service&#8230;  <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-4dd21e30\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large mobile-img_full element-bottom wp-container-content-e0b89f81\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_agence_de_proximite-1024x576.jpg\" alt=\"\" class=\"wp-image-5245\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_agence_de_proximite-1024x576.jpg 1024w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_agence_de_proximite-300x169.jpg 300w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_agence_de_proximite-768x432.jpg 768w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_agence_de_proximite-1536x864.jpg 1536w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_agence_de_proximite-2048x1152.jpg 2048w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_agence_de_proximite-600x338.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group colonne_max is-vertical is-layout-flex wp-container-core-group-is-layout-fed7e1b2 wp-block-group-is-layout-flex\">\n<ul class=\"wp-block-list wp-container-content-f9bd05ee\">\n<li style=\"font-size:1.2em\"><strong>A single point of contact<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Each customer benefits from a single point of contact for optimum follow-up. Our technical sales staff, trained in water supply, roadworks and wastewater treatment, are at your disposal to advise you and provide you with technical solutions adapted to each stage of your project.   <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"\/>\n\n\n\n<p>We have the expertise to provide solutions that effectively address the demands and challenges associated with your projects.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-4dd21e30\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large mobile-img_full element-bottom wp-container-content-e0b89f81\"><img decoding=\"async\" width=\"1024\" height=\"439\" src=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/2_un_interlocuteur_unique-1024x439.jpg\" alt=\"\" class=\"wp-image-5247\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/2_un_interlocuteur_unique-1024x439.jpg 1024w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/2_un_interlocuteur_unique-300x129.jpg 300w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/2_un_interlocuteur_unique-768x329.jpg 768w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/2_un_interlocuteur_unique-1536x658.jpg 1536w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/2_un_interlocuteur_unique-600x257.jpg 600w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/2_un_interlocuteur_unique.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:4em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-e5c6600c wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-right:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group colonne_max is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<ul class=\"wp-block-list\">\n<li style=\"font-size:1.2em\"><strong>Assistance in using our products<\/strong><span id=\"docs-internal-guid-e5467699-7fff-54a4-33d4-9d4727094f07\"><div><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline;\"><\/span><\/div><\/span><\/li>\n<\/ul>\n\n\n\n<p>Our experienced sales team, backed by our engineering department, is ready to offer you all the support you need, as well as in-depth training on our products. We can also organize free presentation and training sessions directly on your premises, or at our production site in Brousseval, with its showroom and dedicated technical platform. <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-4dd21e30\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large mobile-img_full element-bottom wp-container-content-e0b89f81\"><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/3_assistance_produits-1024x768.jpg\" alt=\"\" class=\"wp-image-5249\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/3_assistance_produits-1024x768.jpg 1024w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/3_assistance_produits-300x225.jpg 300w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/3_assistance_produits-768x576.jpg 768w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/3_assistance_produits-1536x1152.jpg 1536w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/3_assistance_produits-2048x1536.jpg 2048w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/3_assistance_produits-600x450.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group colonne_max is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<ul class=\"wp-block-list\">\n<li style=\"font-size:1.2em\"><strong>From A to Z, follow up<\/strong><span id=\"docs-internal-guid-e5467699-7fff-54a4-33d4-9d4727094f07\"><div><span style=\"font-size: 11pt; font-family: Calibri, sans-serif; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline;\"><\/span><\/div><\/span><\/li>\n<\/ul>\n\n\n\n<p>From your first cost estimate in the design phase, to the layout of the parts when the work begins, our teams are there to support you throughout the construction process. We&#8217;ll be happy to advise you on the choice of materials to use, while assisting you with your work (site start-up, additional deliveries during the life of the project, emergency situations, etc.). <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-4dd21e30\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large mobile-img_full element-bottom wp-container-content-e0b89f81\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/img_0269-1024x576.jpg\" alt=\"\" class=\"wp-image-5761\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/img_0269-1024x576.jpg 1024w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/img_0269-300x169.jpg 300w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/img_0269-768x432.jpg 768w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/img_0269-1536x864.jpg 1536w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/img_0269-600x338.jpg 600w, https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/img_0269.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading has-bleu-roi-color has-text-color has-link-color wp-elements-891891ed97342aefdf1ef4188bdcfaf4\">3 points essentiels de l&#8217;accompagnement<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-2704560f wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-14cf5ab5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_administratif.svg\" alt=\"\" class=\"wp-image-5252\" style=\"width:75px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong>Administrative<\/strong><span style=\"font-size: medium; font-weight: 400; white-space-collapse: collapse;\"><\/span><\/h3>\n\n\n\n<p>Order management and administrative follow-up<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/2_logistique.svg\" alt=\"\" class=\"wp-image-5254\" style=\"width:75px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong>Logistics<\/strong><\/h3>\n\n\n\n<p>Processing orders, tracking shipments transport<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/3_technique.svg\" alt=\"\" class=\"wp-image-5257\" style=\"width:75px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">Technical<\/h3>\n\n\n\n<p>Consulting, site supervision, on-site and phone assistance, staff training<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignfull has-beige-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:10rem\">\n<div class=\"wp-block-columns mobile-column_reverse is-layout-flex wp-container-core-columns-is-layout-14cf5ab5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained has-background\" style=\"min-height:300px;margin-bottom:var(--wp--preset--spacing--60);background-image:url(&apos;https:\/\/www.soval.fr\/wp-content\/uploads\/2024\/08\/1_photo_agence-edited-scaled.jpg&apos;);background-position:100% 50%;background-size:cover;\"><\/div>\n\n\n\n<p>Pour toute demande, conseil ou solution technique, contacter votre agence Soval et discuter de votre projet.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div style=\"height:300px; margin-bottom:var(--wp--preset--spacing--60); min-height:300px;\" class=\"block-agence-map w-full h-full relative overflow-hidden relative z-0 align wp-block-acf-agence-map\">\n\t<div id=\"map_soval\" data-id=\"368\"><\/div><\/div>\n\n\n\n<p style=\"margin-bottom:var(--wp--preset--spacing--40)\">Retrouvez votre agence privil\u00e9gi\u00e9e en cliquant sur la carte ou sur le bouton Trouver mon agence.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.soval.fr\/fr\/trouvez-votre-agence\/\">Trouver mon agence<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>With its many years of experience and expertise, Soval is the partner of choice for project managers, contractors and public works companies. Our unique know-how enables us to offer tailor-made solutions, adapted to the specific needs of each worksite. We are committed to providing quality follow-up, offering our technical expertise and in-depth knowledge of the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5244,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6267","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/pages\/6267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/comments?post=6267"}],"version-history":[{"count":8,"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/pages\/6267\/revisions"}],"predecessor-version":[{"id":10329,"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/pages\/6267\/revisions\/10329"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/media\/5244"}],"wp:attachment":[{"href":"https:\/\/www.soval.fr\/en\/wp-json\/wp\/v2\/media?parent=6267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}