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Our support
With its many years of experience and expertise, Soval is the partner of choice for project managers, contractors and public works companies. Our unique know-how enables us to offer tailor-made solutions, adapted to the specific needs of each worksite.
We are committed to providing quality follow-up, offering our technical expertise and in-depth knowledge of the water, road and wastewater sectors. Whether for project management, consulting or technical assistance, Soval is your ally in bringing your projects to a successful conclusion, with efficiency and professionalism.
Soval, un réseau d’experts pour une proximité inégalée
- A local presence
Soval takes advantage of its geographical coverage to establish and maintain a quality relationship with its customers, based on contact, proximity and personalized care. Our teams, spread across 18 sales agencies, are always ready to respond in real time to our customers’ requests. Thanks to this organization, we are able to demonstrate exemplary responsiveness and provide tailor-made assistance with our support services: order management, design conception, training, after-sales service…
- A single point of contact
Each customer benefits from a single point of contact for optimum follow-up. Our technical sales staff, trained in water supply, roadworks and wastewater treatment, are at your disposal to advise you and provide you with technical solutions adapted to each stage of your project.
We have the expertise to provide solutions that effectively address the demands and challenges associated with your projects.
- Assistance in using our products
Our experienced sales team, backed by our engineering department, is ready to offer you all the support you need, as well as in-depth training on our products. We can also organize free presentation and training sessions directly on your premises, or at our production site in Brousseval, with its showroom and dedicated technical platform.
- From A to Z, follow up
From your first cost estimate in the design phase, to the layout of the parts when the work begins, our teams are there to support you throughout the construction process. We’ll be happy to advise you on the choice of materials to use, while assisting you with your work (site start-up, additional deliveries during the life of the project, emergency situations, etc.).
3 points essentiels de l’accompagnement
Administrative
Order management and administrative follow-up
Logistics
Processing orders, tracking shipments transport
Technical
Consulting, site supervision, on-site and phone assistance, staff training
Pour toute demande, conseil ou solution technique, contacter votre agence Soval et discuter de votre projet.
Retrouvez votre agence privilégiée en cliquant sur la carte ou sur le bouton Trouver mon agence.